Privacy Policy
Last updated: 2025-10-12
Privacy Policy
Effective Date: 7/7/2025
Last Updated: 10/11/2025
Welcome to Skitzly (“Skitzly,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, mobile apps, and related services (collectively, the “Platform”).
By accessing or using Skitzly, you agree to this Privacy Policy. If you do not agree, please do not use our Platform.
1. Information We Collect
We collect information from you in three primary ways:
- Information you provide directly
- Information we collect automatically
- Information we obtain from third parties.
1.1. Information You Provide
- Account Information: When you create an account, we may collect your name, username, password, email address, phone number, country, and profile details.
- Payment & Payout Information: For creators and subscribers, we collect billing details, payment information (via secure third-party processors), and tax documentation (such as W-9 or W-8 forms).
- Content: Videos, live streams, images, posts, and any other materials you upload to the Platform.
- Communications: Information you provide when contacting support, reporting users, or interacting with others on the Platform.
- Identity Verification: For compliance and security, we may collect government-issued ID or other verification data.
1.2. Information We Collect Automatically
- Device & Usage Data: IP address, browser type, operating system, referring URLs, device identifiers, app version, and log data.
- Cookies & Similar Technologies: We use cookies, web beacons, and pixels to collect data about how you interact with our Platform, personalize your experience, and deliver ads.
- Location Data: If enabled, we may collect approximate location data for security, fraud prevention, and content personalization.
1.3. Information from Third Parties
- Payment Processors: Transaction details from Stripe, PayPal, or other providers.
- Analytics & Ad Partners: Aggregated usage data to improve our services.
- Public Sources: Information available on publicly accessible platforms, when relevant to verification or legal compliance.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Platform.
- Process transactions, subscriptions, and payouts.
- Verify your identity, prevent fraud, and enhance security.
- Personalize your experience and recommend content.
- Communicate with you, including service updates and support.
- Enforce our Terms of Service and Community Guidelines.
- Comply with legal obligations and tax regulations.
- Analyze usage trends to improve and develop new features.
3. How We Share Your Information
We do not sell your personal information. We may share it in the following situations:
- With Service Providers: Payment processors, CDN providers, hosting companies, customer support tools, marketing platforms.
- With Other Users: Any content you post is visible to your subscribers or the public, depending on your settings.
- For Legal Reasons: To comply with law enforcement requests, court orders, or regulatory requirements.
- Business Transfers: In the event of a merger, acquisition, or asset sale, user information may be transferred as part of the transaction.
- With Your Consent: When you authorize us to share information in specific ways.
4. Cookies and Tracking Technologies
We use cookies and tracking technologies to:
- Keep you logged in.
- Save your preferences.
- Measure platform performance and engagement.
- Deliver relevant advertising.
You can control cookies through your browser settings, but disabling them may affect some features of the Platform.
5. Your Rights and Choices
Depending on your location, you may have rights under privacy laws, including:
- Access: Request a copy of your personal data.
- Correction: Update or correct your information.
- Deletion: Request deletion of your data, subject to legal obligations.
- Portability: Receive your data in a structured format.
- Opt-Out: Withdraw consent for marketing or cookies.
Requests can be made by contacting privacy@skitzly.com
.
6. Data Security
We use industry-standard encryption, secure servers, and access controls to protect your data.
While we take reasonable steps to secure your information, no system is completely immune from unauthorized access or breaches. We encourage strong passwords and two-factor authentication.
7. Data Retention
We retain information:
- As long as your account is active.
- As needed to comply with tax, legal, or regulatory obligations.
- For security and fraud prevention.
You may request deletion of your account at any time.
8. International Data Transfers
If you are outside the United States, your data may be transferred to and processed in the U.S. or other countries where we operate. We implement safeguards to ensure your data remains protected.
9. Children’s Privacy
Skitzly is not intended for individuals under the age of 18. We do not knowingly collect information from minors. If we discover a user is underage, their account will be terminated and data deleted.
10. Taxes and Payout Information
For creators, Skitzly collects and reports earnings as required by applicable tax laws.
- U.S.-based creators may need to submit a W-9.
- Non-U.S. creators may need to submit a W-8BEN.
- Earnings are reported as required to tax authorities.
Creators are responsible for reporting their own income.
11. Reporting Abuse or Illegal Activity
If you believe your privacy rights have been violated or encounter abusive content, please contact support@skitzly.com
or use the in-app reporting feature. We take these matters seriously and will investigate promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
If we make material changes, we’ll notify you by email or platform notice. Continued use of Skitzly after changes means you accept the updated policy.
13. Contact Us
For any questions, privacy requests, or legal concerns:
Email: privacy@skitzly.com
Support: support@skitzly.com